After creating your event, at any time you can navigate to the "Add Feed" button on the event page to add an @mention feed.
An @Mention Feed allows you to gather posts from social media where users have mentioned a specific @USERNAME in their post. You can link up the following social networks below to gather posts via the @MENTION Feed.
Supported Social Networks:
Instagram
Facebook
Twitter
How to set up:
Choose which social network to link up for @mention
** With Instagram & Facebook, you can only use @mention with the account that you have authenticated with.
** With Twitter, you can use any @mention username or the account you have authenticated with.(Optional) Add Filters - this requires users to include (or exclude) content in their post like an additional hashtag, @mention, or text, etc.
Instructions for users:
Take a photo and upload to Instagram, Facebook, or Twitter
Include the @mention in the caption (or tag the @mention in the post for Instagram)
Make sure the post is public or from public account (it will not get private posts)
It should show up in the software within 1 min from posting on average - If you run into any issues with this process - click here for troubleshooting steps.
@Mention Feed Caveats:
Personal Instagram Accounts will not work with any feeds - you must use a professional Instagram account for authentication.
Facebook @mentions for pages must include the specific page title in the caption of the Facebook post. Sometimes facebook pages share the same new with other facebook pages and this sometimes becomes an issue. Make sure your Facebook page that you want people to @mention is easy to identify with the title and picture to avoid any problems.
With Instagram & Facebook, you can only use @mention with the account that you have authenticated with.