Photoboxx Printer Devices | Photoboxx Help Center

Photoboxx Printer Devices

Printer setup and troubleshooting. Internet and Device management.

21 articles in this collection
Written by Devon Lind and Jayden Suttlemyre

What do the colors of the status lights on the Photoboxx mean?

Written by Devon Lind
Updated over a week ago

Internet

How do I connect the Photoboxx to internet?

Written by Devon Lind
Updated over a week ago

My Photoboxx won't connect to internet (Troubleshooting Steps)

Written by Devon Lind
Updated this week

Photoboxx Internet Requirements/Restrictions

Written by Devon Lind
Updated over a week ago

Device Management

How do I update my Photoboxx device?

Written by Devon Lind
Updated over a week ago

How do I change the name of my Photoboxx device?

Written by Devon Lind
Updated over a week ago

Where can I find the MAC address for my Photoboxx?

Written by Devon Lind
Updated over a week ago

Printer

How do I set up Photoboxx & Printer?

Written by Devon Lind
Updated over a week ago

How do I replace/reload print media (paper or ribbon) in the Photoboxx printer?

Written by Devon Lind
Updated over a week ago

How do I pack up my Photoboxx and ship back?

Written by Devon Lind
Updated over a week ago

How do I remove the printer inside the Photoboxx?

Written by Devon Lind
Updated over a week ago

How do I remove internal components in the Photoboxx?

Written by Devon Lind
Updated over a week ago

How do I apply new vinyl on my Photoboxx?

Written by Devon Lind
Updated over a week ago

Photoboxx Technical Requirements

Written by Devon Lind
Updated over a week ago

Printer Troubleshooting

Printer Error - Full Reset

If lights are still flashing after you have checked the paper and ribbon.

Written by Jayden Suttlemyre
Updated over a week ago

Printer Error - Solid Ribbon Light

A solid ribbon error light means that there is something wrong with the ribbon.

Written by Devon Lind
Updated over a week ago

Printer Error - Solid Paper Light

A solid paper light usually means there is a paper jam.

Written by Devon Lind
Updated over a week ago

Printer Error - Flashing Error Light

If the error light is flashing it means that the printer drawer is still open.

Written by Devon Lind
Updated over a week ago

Printer Error - Solid Error Light

You can usually solve this error by powering off the printer and then powering back on.

Written by Devon Lind
Updated over a week ago

It's Not Printing - Photoboxx Troubleshooting Steps

This article explains what troubleshooting steps to take when you encounter any issues regarding your Photoboxx not printing.

Written by Devon Lind
Updated over a week ago

Event Operator Photoboxx Set Up

Here's the step by step instructions on how to set up Photoboxx & run the event through the mobile app.

Written by Jayden Suttlemyre
Updated over a week ago