Photoboxx

What do the colors of the status lights on the Photoboxx mean?

Devon Lind

Printer setup and troubleshooting. Internet and Device management.

Photoboxx Printer Devices

How do I connect the Photoboxx to internet?

My Photoboxx won't connect to internet (Troubleshooting Steps)

Photoboxx Internet Requirements/Restrictions

Internet

How do I update my Photoboxx device?

How do I change the name of my Photoboxx device?

Where can I find the MAC address for my Photoboxx?

Device Management

How do I set up Photoboxx & Printer?

How do I replace/reload print media (paper or ribbon) in the Photoboxx printer?

How do I pack up my Photoboxx and ship back?

How do I remove the printer inside the Photoboxx?

How do I remove internal components in the Photoboxx?

How do I apply new vinyl on my Photoboxx?

Photoboxx Technical Requirements

Printer

If lights are still flashing after you have checked the paper and ribbon.

Printer Error - Full Reset

A solid ribbon error light means that there is something wrong with the ribbon.

Printer Error - Solid Ribbon Light

A solid paper light usually means there is a paper jam.

Printer Error - Solid Paper Light

If the error light is flashing it means that the printer drawer is still open.

Printer Error - Flashing Error Light

You can usually solve this error by powering off the printer and then powering back on.

Printer Error - Solid Error Light

This article explains what troubleshooting steps to take when you encounter any issues regarding your Photoboxx not printing.

It's Not Printing - Photoboxx Troubleshooting Steps

Here's the step by step instructions on how to set up Photoboxx & run the event through the mobile app.

Event Operator Photoboxx Set Up

Printer Troubleshooting

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